Troubleshooting Installation of JAWS, ZoomText, or Fusion

Body

Environment

Windows 10 / 11

Issue

You receive an unexpected notification that your JAWS, ZoomText, or Fusion license has expired., after having recently installed a new version.

Resolution

This is probably because the installation process for these products does not remove the old version.

  • Remove the old version and reinstall the new one. 

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

Details

Details

Article ID: 13238
Created
Thu 1/9/25 1:45 PM
Modified
Fri 2/7/25 2:14 PM