Stop Google From Asking Me to Authorize Access to Canvas

If users are being asked to repeatedly authorize Google to access their Canvas account, the steps in this article may help.

Environment

Canvas LMS with Google Drive integration

Issue

You are repeatedly prompted to log into Google when accessing Google services within Canvas via the Collaborations feature.

Resolution

To resolve the issue of being continually prompted for login credentials:

1. Go to Settings in your Canvas profile.
2. Under Registered Services, locate the Google Drive entry.
3. Hover over the Google Drive entry to see a red X appear on the right side.
4. Click the red X to delete the Google Drive entry from the list of registered services.
5. Attempt to access Google within Canvas again. You will be prompted to reauthorize Google's access to your Canvas account.
6. Complete the authorization process. This should be a one-time requirement.

Additional Information

For more details on managing registered services in Canvas, you may refer to the Canvas Community guides available online.

• How do I connect to Google Drive as a web service in Canvas as an instructor?

Need additional information or assistance? Contact the ITS Service Center.