Google: Shared Drive Creation Delay; Not Appearing in Drive

This article explains why you may receive an access request error after creating a Google Shared Drive and why there is a delay between when you create the drive and when it appears in Google Drive.

Environment

U-M Google, shared drives

Issue

I just requested to create a new Google shared drive and assigned myself as a Manager. However, when I try to open it after creating it, I receive an error message prompting me to request access, even though I should already have access. I also can't find the shared drive in my Google Drive. Where is it, and why does this happen?

Resolution

There is a four-hour delay between requesting the creation of a Google shared drive and you (the creator/Manager) being granted permissions and access to the drive.

You will need to wait at least four hours before attempting to access the shared drive. After four hours, the drive should appear in your shared drives view in Google Drive. However, it could take up to 24 hours. If you still don't have access to the shared drive after 24 hours, please contact the ITS Service Center.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.