Clearing Cache for MReports Access Visibility

Use this process to confirm access is assigned when recently granted and the user cannot view what is expected.

Environment

MReports

Issue

Access to MReports has been granted, but the new information is not visible to the user.

Resolution

To resolve the issue of not being able to view newly granted information in MReports, follow these steps:

1. Open your web browser in incognito mode.
2. Log in to MReports using the direct URL: https://mreports.umich.edu.
3. If the new information is visible in incognito mode, clear your browser's cache and delete browsing history.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.