Browser: Stale Request Error

Body

Environment

U-M or non-U-M websites

Issue

I am receiving an error that says "Stale Request" when trying to access U-M or non-U-M websites.

Resolution

Here's a list of steps to try if you're having trouble accessing a website:

  • ​​​​​Type the URL of the website in the address bar of your web browser instead of using a link or shortcut.
  • Try going directly to the website's main page and navigating to the page you need from there.
  • If the website is Wolverine Access (WA), go directly to WA and navigate to the page you need.
  • If the website is not WA, go directly to the main page (everything before the first slash in the URL).
  • Clear your browser's cache and cookies, and then try again.
    • You may need to restart your browser or computer.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

Details

Details

Article ID: 1219
Created
Mon 4/20/20 10:57 AM
Modified
Tue 3/24/26 6:03 PM