"Data Being Updated Does Not Exist" Error When Saving or Submitting an ePro Requisition

Environment

This issue occurs in the ePro Req system when you attempt to save or submit a requisition.

Issue

You receive an error message stating "Data being updated does not exist. (18,4)" when trying to save or submit an ePro Req.

Resolution

The following steps may help resolve the issue:

1. Close the requisition window
2. Delete the browser cache and cookies
   1. Clear Cache and Cookies (Temporary Internet Files) in Multiple Browsers
3. Close all browsing windows
4. Open a new window
5. Navigate back in M-Pathways FIN > Create Requisition.
   1. The items should still be in the cart on the Checkout page.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.