Environment
MPrint
Issue
How do I install a printer and install and use the Follow Me Queue?
Resolution
MPrint uses a local application on your computer to help you find and install printers or the virtual Follow Me print queue. These instructions walk you through obtaining and using the MPrint Installer application to set up a networked or Follow Me Virtual Printer.
Note: If you have a computer/device that is managed by Michigan Medicine (CoreImage) or another unit, please contact your unit/department IT.
Are you using a MiWorkspace, Izzy, or Windows as a Service computer?
If so, check to see if you have the MiWorkspace Helper App (Block M in the system tray/menu bar) to access university- and MiWorkspace-specific resources, then click MPrint Printer Installer and skip to
step 7. Otherwise, proceed with the Installation Steps section below.
Before you begin, you'll need to be plugged in via Ethernet on campus, connected to MWireless, or using the UMVPN from any other network to both install printers and also to print.
- Go to https://mprint.umich.edu/install, and if prompted, log in using your uniqname and UMICH (Level-1) password.
- Download the MPrint Installer application by clicking on the link in the informational box (third box from the top) that reads: “Do you have the MPrint Install application? If not, please click here to download it before proceeding with printer installs!”
- Install the application.
- Mac: Launch the downloaded installer to install the application.
- Windows: The MPrint Installer app will have downloaded to your download folder. We recommend you move this app to a location where it won’t accidentally get deleted.
- Open the application by double-clicking on the app or searching for MPrint Installer.
- If an “Open File - Security Warning” box pops up, click Run.
- If a box pops up prompting you for a username and password, type your uniqname and UMICH (Level-1) password.
- If you do not know the name of the printer you need, or you wish to look for printers near you, click the Find Printers on Map button to launch the MPrint Maps page at https://mprint.umich.edu/maps.
- Select a building from the list that displays. A map of the building displays and you can select the desired floor from the View Floor drop-down list.
- Select the desired printer, and then click Install Printer.
- Note: You also have the choice to click Print To This Device. You will then be taken to mprint.umich.edu where you can select a document and complete your print job.
- You will be taken to mprint.umich.edu/install. Click Launch Installer.
- The first time you launch the installer with the MPrint Install application, your browser may warn you that it’s trying to launch an executable. If prompted, please check the box to Always open these types of links in the associated app, and click the Open button.
- The MPrint Installer application will launch and list the printer(s) you selected from the MPrint Maps page. Click Install Printers to complete the installation.
Follow Me Printing
If you print to Follow Me, you print to a virtual print queue that holds your documents for up to 24 hours, letting you choose where and when to print your documents. Follow Me printing minimizes frustration from accidentally printing to the wrong printer, printing to a device that is jammed or out of toner, or having someone accidentally grab your document before you get to the printer.
Install Follow Me
You can also install and use the Follow Me printer just like any other print queue. Go to https://mprint.umich.edu/install and click on the Try Follow Me installer in the first box.
Note: If you are a Mac user, and have installed the MPrint Install application before installing printers, you should already have Follow Me available to use on your device.
Use Follow Me
- When you are ready to print, use your browser or application’s print function and select the Follow Me printer.
- Click Print.
- When prompted again, click Print.
- If you receive a pop-up notification telling you that your print job is available for release, click OK.
- Go to any networked printer equipped with a card reader and swipe your Mcard, enter your unique name and UMICH password on the printer touch screen, or use the MPrint Mobile app on specially-equipped printers to release your print jobs.
- Please make sure you log out of the device when you're done!
Additional Information
Need additional information or assistance? Contact the ITS Service Center.