Chromebook Fails to Connect to U-M WiFi

Environment

Google Chromebook, MWireless 

Issue

Chromebook fails to connect to MWireless despite having correct name and password. MSetup download configuration and Eduroam do not work.

Resolution

Requirements

  • A University of Michigan uniqname and UMICH (Level-1) password
  • A campus-compatible WiFi device
  • location where WiFi is available

Manually Configure Chromebook

  1. Click the WiFi icon in the lower right corner of the desktop
  2. Select MWireless or eduroam
  3. Under EAP Method, select PEAP
  4. Under EAP Phase 2 authentication, select MSCHAPv2
  5. Under Server CA certificate, select Default
  6. Enter your U-M email address in the Identity field
  7. Enter your UMICH (Level-1) password in the Password field
  8. Click Connect

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

Details

Article ID: 8780
Created
Mon 8/29/22 3:47 PM
Modified
Mon 8/21/23 10:34 AM