Legacy iOS Devices Cannot Connect to MWireless, Eduroam


UM WiFi, iOS versions 12.5.5 and older


Legacy iOS devices (iPad, iPod, iPhone, others) that previously connected successfully will not connect to MWireless or Eduroam.

This affects devices that cannot upgrade to iOS 13 due to age.


Devices with iOS 12.5.5 and earlier will not be able to connect.

  • iOS 13 is required to support both 802.11r and WPA3 together
  • The iOS device must be able to support 802.11r, WPA3, and Wi-Fi6e (all newer WiFi technologies) in order to be able to connect

Any device that is unable to run iOS 13 or newer will be unsupported.  Devices older than the following are not supported:

  • iPhone 6s
  • iPad 5th gen
  • iPad Mini 4th gen
  • iPad Air 2
  • iPad Touch 7th Gen

We suggest that you connect to the MGuest networkNote: This may mean some resources are unavailable due to limitations on MGuest.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.



Article ID: 7221
Tue 2/15/22 11:38 AM
Mon 8/21/23 10:35 AM