Environment
U-M Microsoft Teams
Issue
I want people to call into my meetings in Microsoft Teams. How do I get the dial-in number?
Resolution
You will need to grant yourself a special license by joining the Microsoft Licensing - Teams Telephony MCommunity group (i.e., log in to MCommunity, then click Join Group in the upper left).
Note: Only those eligible for a U-M Microsoft Teams account will be granted a license by joining the group. This includes active faculty, staff, students, and Type-1 sponsored affiliates.
Keep in mind the following:
- The audio conferencing license will provide attendees of your Teams audio and video conference meetings (including yourself) the option to call in to the meeting through a provided telephone number (not toll-free).
- The person who wants to call in to the meeting does not need an audio conferencing license; only you (the host) need the license.
- This license does not give you the ability to call into meetings you do not host. The host of a meeting must have this license in order to allow users to call in.
- This license does not allow for you to call out to phone numbers from your video conference meeting. That feature is not currently offered in U-M Microsoft Teams.
- Within an hour after joining the group, a license will be applied to your U-M Teams account. You will receive an email from Microsoft with the subject, “You now have Audio Conferencing for Microsoft Teams” and a confirmation and PIN that you must save which acts as your host key if you dial in to your own meeting.
- After you have an audio conferencing license, when you schedule new Teams meetings using Google Calendar, the Google Calendar invitation will include a provided telephone number (not toll-free) automatically.
Additional Information
Need additional information or assistance? Contact the ITS Service Center.