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U-M Data Management
MRequest Archives
MRequest Archives
Environment
MRequest, Dropbox
Issue
Availability of MRequest archives
Resolution
ITS provided archives only for workspaces which specifically requested them. These archives were placed in unit-specific Dropbox team folders.
Under this Team folder, there will be one Dropbox folder per MRequest workspace that will contain subfolders containing: (1) CSV and/or full text exports of tickets; (2) attachments that are referenced from ticket information; (3) dumps of mysql database tables
See
https://documentation.its.umich.edu/node/3327
for documentation on using the archives
After June 30, 2022, the data on the MRequest servers was securely destroyed
Any data shared in Dropbox archives was turned over to unit IT contacts if they have been requested by the unit. Please contact your unit for access to your archives, if they were requested.
ITS teams that requested archives were asked to transfer their data to Team Folders they controlled. They no longer have access to the ITS-managed archives. They should contact their team leads for access to the archives
Since the MRequest servers and data no longer exist, no more data can be produced for MRequest
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Details
Article ID:
4488
Created
Fri 2/12/21 12:09 AM
Modified
Thu 7/21/22 6:32 PM
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Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://teamdynamix.umich.edu/TDClient/30/Portal/KB/ArticleDet?ID=4488">https://teamdynamix.umich.edu/TDClient/30/Portal/KB/ArticleDet?ID=4488</a><br /><br />MRequest Archives