Connectivity from China (MLane)

Environment

U-M resources, MLane

Issue

University faculty, staff, and students are having problems connecting to University resources from China

Resolution

U-M faculty, students, and staff who are teaching, learning, and working remotely from China during the 2020-21 school year can use MLane for more reliable, high-speed access to specific U-M teaching and learning tools and resources.

Troubleshooting

  • Confirm you have a network connection before starting a connection to MLane.
  • Visit the following two websites to check if your IP address matches each one below.
  • Confirm you are using your UMICH uniqname and password to authenticate to MLane

Additional Information

More information: https://its.umich.edu/enterprise/wifi-networks/mlane

(Resources include Adobe Creative Cloud, Box, CAEN Virtual Desktop, Canvas, CoE Lecture Capture, Coursera, Dropbox, Duo, Echo360, Explorance Blue, Google GSuite, Gradescope, Hathi Trust, iClicker, Kaltura, LinkedIn Learning, MediaSite, Office 365, Panopto, Perusall, Piazza, Qualtrics, U-M Websites, Virtual Sites, Yellowdig, Zoom)

Details

Article ID: 3817
Created
Tue 10/6/20 6:14 PM
Modified
Thu 6/17/21 4:23 PM