Environment
U-M resources, MLane
Issue
University faculty, staff, and students are having problems connecting to University resources from China
Resolution
U-M faculty, students, and staff who are teaching, learning, and working remotely from China can use MLane for more reliable, high-speed access to specific U-M teaching and learning tools and resources.
Troubleshooting
- Disconnect VPNs
- Confirm you have a network connection before starting a connection to MLane.
- Visit the following two websites to check if your IP address matches each one below.
- Confirm you are using your UMICH uniqname and (Level-1) password to authenticate to MLane
Additional Information
More information: https://its.umich.edu/enterprise/wifi-networks/mlane
(Resources include Adobe Creative Cloud, Box, CAEN Virtual Desktop, Canvas, CoE Lecture Capture, Coursera, Dropbox, Duo, Echo360, Explorance Blue, Google GSuite, Gradescope, Hathi Trust, iClicker, Kaltura, LinkedIn Learning, MediaSite, Office 365, Panopto, Perusall, Piazza, Qualtrics, U-M Websites, Virtual Sites, Yellowdig, Zoom)
Need additional information or assistance? Contact the ITS Service Center.