BusinessObjects: "Web Intelligence Applet Cannot be Loaded" Error




To help individuals who are unable to create new Business Objects reports due to this error:
"Web Intelligence Applet cannot be loaded, please make sure you have installed a Java virtual machine"


1. From the BusinessObjects homepage, click Preferences in the top right corner

2. Click Web Intelligence from the menu on the left

3. Locate the Modify (creating, editing and analyzing documents) section

4. If the radio button labeled Applet is selected, change this to HTML

5. Click Save & Close at the bottom of this window

5. Refresh the page and try again - you should now be able to create new reports


Note: If it still doesn't work, navigate back to Preferences > Web Intelligence > View and select HTML



Additional Information



Article ID: 236
Mon 4/20/20 8:11 AM
Thu 7/14/22 11:06 PM