Enable Cookies in Safari for Duo Remember Me

Environment

Macintosh Safari, iPhone Safari

Issue

Enabling Cookies in Safari for the Duo "Remember this device for 7 days"

Resolution

Macintosh Computer

  1. Click the "Safari" menu
  2. Click the "Preferences" menu item
  3. Click the "Privacy" option
    1. "Prevent cross-site tracking" should NOT have a check mark (must be unchecked)
    2. "Block all cookies" should NOT have a check mark (must be unchecked)
  4. You may need to relaunch Safari or at least reload your page to use the new settings

iPhone/iPad/iPod Touch

  1. From your home screen, go to Settings > Safari
  2. Make sure "Block All Cookies" is unchecked
  3. Make sure "Prevent cross-site tracking" is unchecked

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

Details

Article ID: 1248
Created
Fri 5/1/20 3:16 PM
Modified
Mon 8/23/21 8:03 PM