Change the Name of an MCommunity Group

Environment

MCommunity

Issue

Can a MCommunity group name be changed?

Resolution

MCommunity group names cannot be changed.

Recommended alternatives:

  • If you want a group name that is searchable in the directory without the old group being found
    • Create a new MCommunity group with the new name
    • Copy the list of members from the old group and paste the list into the new group membership
      • Note that this is not an import/export, but rather a copy from a list or CSV and paste of the names into the Add Members box 
    • Copy other desired settings from the old group into the new group
    • Add the old group name in the "Also Known as" field of the new group
    • Delete the old MCommunity group.  
  •  If you don't mind that the old group name is still searchable in the directory
    • Add the desired new name as an "Also Known as" name in the existing group's entry
      • NOTE: this will not work if the new name is the same as either the existing group name or existing group's email
    • Messages sent to the new group name will be delivered to the membership of the existing group

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

Details

Article ID: 1156
Created
Mon 4/20/20 10:47 AM
Modified
Mon 10/24/22 9:25 AM