Popular Services
This Service is to request assistance from the ITS Migrations and Scheduling team to manage jobs.
This form can be used to request, update or remove access to TeamDynamix Ticketing applications
This form is to request user access to one of the HPC clusters (Great Lakes, Armis2, or Lighthouse).
This service is a desktop support service that provides network connectivity to your computers and devices, delivery of software and security updates, printing, and access to a team of desktop support professionals. The service standardizes common desktop support work across campus, allowing units to focus on mission-critical technology.
This service is a tool for requesting and authorizing access to administrative data in ITS-managed systems and applications. It is also used to remove access when an employee no longer has a business need for that access, such as when an employee changes roles or transfers to another unit.
This form is for the Tech Repair service to intake requests to repair devices purchased using university funds
Use this form to request for devices purchased using university funds
This Service supports inquiries about Artificial Intelligence (AI) tools on U-M Campus. Submit your AI tool questions using this form.
This form is to initiate onboarding a new employee to MiWorkspace Onbboarding includes the computing resources and access required to get started on their first day. The onboarding process provisions network access, personal and departmental storage, printing, and hardware with appropriate software (if needed). The onboarding process and form is available to units who subscribe to the MiWorkspace service.
This service is support of inquiries not related to other ITS services and referrals to other service providers; support of the customer's environment when referral to another provider would be impractical or less helpful.
This form is to request support for the TeamDynamix application. Requests submitted via this form are assigned to the team that includes the ITS U-M global administrators for TeamDynamix
This Service is available to all researchers on campus for simulation, modeling, machine learning, data science, genomics, and more. The platform provides a balanced combination of computing power, I/O performance, storage capability, and accelerators.
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.
This service is used for authentication (to validate that you are who you say you are) when logging in to many services and systems at U-M. Kerberos will continue to be available, but we recommend the use of other authentication options, such as Shibboleth, whenever possible going forward, rather than using Kerberos directly.
This service is software bundle that includes the core Google Apps of Email, Calendar, Docs, Sites, Contacts, and Chat as well as over 40 other apps designed to improve collaboration.
This service provides Voice Over iP (VOiP) to Ann Arbor campus customers using Zoom software.
MiWorkspace and Platform-as-a-Service Unit Representatives can use this form to request additions to the software applications available in Windows Software Center or Mac Managed Software center.
This service is the application within PeopleSoft Campus Solutions that is used to track the requirements and policies that a student must satisfy in order to graduate.
This form is to initiate the voluntary offboarding of an employee from the MiWorkspace service. The offboarding process deprovisions network access, personal and departmental storage, printing, and hardware with appropriate software (if applicable). If the employee is moving to a different unit, their access will be appropriately updated.
If the offboarding is not voluntary and immediate termination of services is required the departments HR representative is required to call 4Help.
This service is for searching, monitoring, and analyzing machine-generated big data via a Web-style interface.
This form is to request the creation of an account on one of the HPC clusters (Great Lakes, Armis2, or Lighthouse). A shortcode is needed as customers have to pay to use HPC resources with the new account.
This service provides software licenses previously available through Software Licensing & Distribution. The Software Store also provides options for tracking purchases and viewing departmental purchase histories.
This form is used to submit requests to register domains outside umich.edu (like .org, .net, .com, and other domains)
These registrations require departmental approval and annual fees paid for using a university Shortcode.
This service is an enterprise content management system (also known as a document management system) that serves as a repository for capturing and indexing critical documents that support various business processes around the university. Users of the system can upload and organize paper and electronic documents and retrieve those documents securely.
This service is federated identity management software used to provide single sign-on. It allows members of the university community to log in to university-provided cloud services, such as U-M Google and U-M Box, using their uniqname and UMICH (Level-1) password.